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Account Manager (Western Region)

Join Digital

Join Digital

Sales & Business Development
Campbell, CA, USA
Posted on Monday, May 29, 2023

Join™ is an exciting, fast growth company that is creating amazing work experiences. Harnessing our leadership in data platforms, networks and sensorization, we are creating a powerful and unified system for enterprises and real estate companies to adapt to the new realities of hybrid work. From the life sciences companies to financial services, high tech and corporate real estate, our differentiated data platform is designed to help leaders adapt their space, attract employees back to the office, and reduce costs — no matter where that work is being done.

We empower enterprises and real estate owners to adapt their workspaces to maximize productivity and efficiency. Join is focused on providing three legs of a unified system consisting of a connected digital backbone, a data and analytics platform, and applications that result in amazing workplace experiences. Learn more at www.joindigital.com.

Join Digital, is seeking an Account Manager to support the Western area of North America. As an Account Manager you will be responsible for outside business-to-business (B2B) sales, managing the entire sales cycle, gaining new market share, and growing existing accounts. This is a full-time opportunity selling AdaptIQ, Join’s SaaS platform in an assigned territory.

What You’ll Do

  • Serve as the main point of contact in all matters related to client concerns and needs.
  • Creates & manages strategic engagement plan to achieve long-term partnerships.
  • Work with internal teams to develop marketing plans and ensure OKRs are met.
  • Set appointments.
  • Discover, assess and validate client needs.
  • Design and develop solutions strategies.
  • Team with Sales Engineers to write proposals.
  • Team with Real estate Sales Executives to sell Join technology as a service to tenants.
  • Close, negotiate and implement contracts.
  • Continue to manage, strategize, refer and conduct regular business reviews of accounts.
  • Meet or exceed revenue and/or gross profit sales objectives.
  • Stay up to date regarding changes in technology.
  • Works proactively to find new opportunities within the accounts.
  • Responsible for upsell, cross sell, and renewals across assigned account(s).
  • Work with team members to ensure customer satisfaction.

What You Need to Succeed…

  • Strong customer service and rapport-building abilities.
  • Great interpersonal, negotiation and presentation capabilities.
  • Personal drive and internal motivation toward high achievement.
  • Ability to work effectively in a team-oriented environment.
  • Technology sales experience is preferred.
  • Excellent verbal and written communication skills.

How We Set You Up for Success…

  • Enrollment in a specialized sales training program hosted by Join Digital that includes field time, live prospecting, virtual classes, and ongoing mentorship
  • Upon training completion, the Account Manager will have the ability to demonstrate foundational knowledge of the Join Value Proposition and apply the Join Sales Process and Tools
  • Partner with Sales Specialists and Product / Program Subject Matter Experts (SME)

What we'll provide...

  • An exciting, fast-paced, high-growth company where you can make an impact from day one
  • A company that makes decisions based on facts and data, where your work makes a difference
  • A small and experienced team that welcomes the knowledge and experience you bring and values your contribution
  • Amazing customers that absolutely love the technology and trust Join to provide critical digital services every day
  • A great management team that provides unmatched transparency into the business and welcomes diverse ideas and critical thinking
  • A PFC (Primadonna-Free Culture)
  • A culture that offers flexibility and a healthy work-life balance

Join Benefits...

  • Health, vision and dental care (we pay 100% for employee; 50% for family)
  • Employee Stock Option participation
  • 401k participation
  • Unlimited PTO
  • Generous company holidays

Compensation: $130,000 - $155,000 depending on experience

Our team understands and values diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation.